Useful Information

Special Equipment

Child safety seats are available for $10.00USD/day, with a maximum of 99.99USD per rental. Please specify the size seat needed. GPS is 9.99USD per day up to a maximum of 99.99USD per rental. All fees are plus tax. Request at the rental counter.

Fuel

All cars are provided with a full tank of fuel and should be returned with a full tank of fuel in order to avoid a locally determined refueling charge. This charge will include the price of fuel as well as the service required to refuel the vehicle. Prepaid fuel options are available. Please inquire at the rental counter. Credit is not issued for unused fuel.

Credit Card Guarantees

If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.

Inclusive Rates

Should you purchase our Inclusive Rate Package please note our rate includes the Loss Damage Waiver Theft taxes and Fees. LDW has a zero excess or deductible. NOT included in your rate is the Fuel Underage Drivers Fee Additional Drivers Fee and Special Equipment such as Baby seats and GPS as well as the Supplemental Liability Insurance or any other available option.

Credit/Debit Card

We accept American Express Visa Master Card and Discover card A security deposit will be held at the start of the rental. It will include the estimated amount of the rental plus a deposit of 200.00USD. This amount may vary depending on the vehicle type and the length of rental. These funds will no longer be available for immediate use and may take up to 30 days - depending on your bank - to become available. We will not be responsible for any returned checks or insufficient fund charges or bank fees related to this process. Debit Cards are NOT an accepted form of payment or qualification. Cash is not accepted for qualification at the time of rental but may be used for payment upon return of the vehicle. A major Credit Card is still required to qualify to rent. Vouchers and prepaid cards are not accepted. For all prepaid rentals - the person who prepaid for the rental must be present with the same credit card in his or her own name that was used to prepay the reservation in order to pick up the rental. There will be a 200.00USD deposit for prepaid rentals.